| alguien | someone |
| ha llamado | has called |
| ha dicho | has said |
| es que | it is that, that’s because |
| el papel | the paper |
| el nombre | the name |
| el cliente | the client |
| conozco | I know |
| bien | well, all right |
| una cita | an appointment |
| el | he, him |
| martes | Tuesday |
| una cosa | a thing, a matter |
| importante | important |
| gracias, machas gracias | thank you, thank you very much |